Shipping policy

Processing Time

Orders are processed within [1–3] business days of purchase, excluding weekends and holidays. 

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Please allow [24–48] hours for tracking information to update. 

Damaged, Lost, or Stolen Packages

outil.is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier or us directly at [contact email] to file a claim.

If you have an issue receiving your order, please contact us at outilpur@outlook.com with your order number.

Questions

If you have any further questions, please contact us at team@outilpur.com